Mary-Ann Somers
September 20, 2019

153: Mild to Wild: Examining Intuit’s Bold Culture

Guest: Mary-Ann Somers - SVP & Chief Growth Officer, Consumer Group, Intuit

When Intuit’s Mary-Ann Somers took over as SVP & Chief Growth Officer of the Consumer Group business unit, she wanted to build upon the success of her predecessor, and encourage a culture of experimentation. She wanted a marketing machine that led with inquiry, holistically understood the business, and got close to its customers. She wanted big things for the consumer business—of course, when you’re Intuit, which pulls in about $7B in revenue annually, employs over 8,000 people, and has a consumer product portfolio with names like TurboTax and Mint, you’re already going pretty big. Still, Somers and her team were ready to continue building on the software giant’s momentum.

On this episode, she discusses her past in consumer packaged goods, including championing digital marketing at Hershey’s (and moving 35% of their efforts to digital in just 6 months), her commitment to clean, crisp, and single-minded messaging, brand management, and why marketers ought to operate with a holistic view of the company. Listen in to her interview, recorded in front of a live audience, to hear more!

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Quotes from Mary-Ann Somers

No matter what you do, you're going to get comments and criticisms. So you need to be bold.
There's nothing more important than understand the business, getting deep with the customer and the consumer, understanding what their needs are, looking at the full funnel of our business, on awareness and how that translates to, over time, using us.

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